TO: Communication, Technology & Information Systems Committee
FROM: Chris Sternal, Director of IT
SUBJECT:
title
Award of Contract to DTS for VUEWorks Asset Management Software Support and Hosting in the amount of $70,000.00
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BACKGROUND:
The City has relied on VUEWorks for more than seven years as its enterprise asset management platform. The system provides end-to-end tracking for spatial and non-spatial assets, supports service request intake, and manages work orders across operational teams. CitizenVUE-our public-facing request portal and mobile application-continues to be fully integrated with VUEWorks, enabling residents to easily report issues and track updates.
CONCLUSION:
Annual hosting, maintenance, and technical support fees are essential to ensure continued access to this mission-critical system, which underpins the City’s asset management processes and its responsiveness to resident-reported concerns. Renewing our VUEWorks subscription for 2026 will maintain uninterrupted service, preserve system reliability, and allow City departments to continue leveraging this key platform for efficient operations and high-quality citizen service.
Section 2-438 of the City of Joliet Code of Ordinances states that purchases whose estimated cost is in excess of twenty-five thousand dollars ($25,000.00) may be awarded without written specifications or bidding under certain circumstances. Three of these circumstances apply:
(b) Purchases for additions to and repairs and maintenance of equipment owned by the City which may be more efficiently added to, repaired or maintained by a certain person;
(f) Purchases authorized by a concurring two-thirds vote of the Mayor and City Council;
(g) Purchases of professional services.
Sufficient funds exist utilizing the IT Contractual Services Budget (Org 04001000, object 524200, $70,000.00).
RECOMMENDATION:
recommendation
It is recommended that this item be forwarded to City Council with a recommendation to approve.
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