TO: Communication, Technology & Information Systems Committee
FROM: Chris Sternal, Director of IT
SUBJECT:
title
Award of Contract to DTS for VUEWorks Asset Management Software Support and Hosting in the amount of $70,000.00
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BACKGROUND:
The City has relied on VUEWorks for more than seven years as its enterprise asset management platform. The system provides endtoend tracking for spatial and nonspatial assets, supports service request intake, and manages work orders across operational teams. CitizenVUE—our public-facing request portal and mobile application—continues to be fully integrated with VUEWorks, enabling residents to easily report issues and track updates.
CONCLUSION:
Annual hosting, maintenance, and technical support fees are essential to ensure continued access to this missioncritical system, which underpins the City’s asset management processes and its responsiveness to residentreported concerns. Renewing our VUEWorks subscription for 2026 will maintain uninterrupted service, preserve system reliability, and allow City departments to continue leveraging this key platform for efficient operations and highquality citizen service.
Section 2-438 of the City of Joliet Code of Ordinances states that purchases whose estimated cost is in excess of twenty-five thousand dollars ($25,000.00) may be awarded without written specifications or bidding under certain circumstances. Three of these circumstances apply:
(b) Purchases for additions to and repairs and maintenance of equipment owned by the City which may be more efficiently added to, repaired or maintained by a certain person;
(f) Purchases authorized by a concurring two-thirds vote of the Mayor and City Council;
(g) Purchases of professional services.
Sufficient funds exist utilizing the IT Contractual Services Budget (Org 04001000, object 524200, $70,000.00).
RECOMMENDATION:
recommendation
It is recommended that this item be forwarded to City Council with a recommendation to approve.
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