TO: Mayor and City Council
FROM: Jeff Carey, Chief of Fire
SUBJECT:
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Award of Professional Services Agreement for Ambulance Billing Services for the City of Joliet Fire Department 2026-2028 to EMS Management & Consultants (EMSMC) not to exceed $1,000,000.00 for years 2026-2028
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BACKGROUND:
The City of Joliet Fire Department utilizes an ambulance billing company. The billing services company oversees all ambulance billing for the Joliet Fire Department. The City of Joliet's policy regarding residents is to take what private insurance, Medicare, Medicaid, or Public Aid will pay, and write off the remaining balances. Since contracting with EMS Management & Consultants (EMSMC), the City has experienced increased ambulance revenues each year thanks to both increases in the amount of ambulance calls, and EMS Management & Consultant's (EMSMC) ability to properly position the city to collect the maximum amount allowable from private insurance payers. The ambulance billing is based on the amount of ambulance billing calls. During our time with EMSMC, customer complaints have been very few, and their staff have been a pleasure to work with. This is a three-year proposal with the option of three one-year extensions.
The Public Safety Committee will review this matter.
CONCLUSION:
On January 15th, 2026, at 10:00a.m., three sealed bids were opened and read out loud for the ambulance billing services contract. The bid summary is as follows:
Vendor Name Bid Percentage
Digitech 2.95%
EMS Management & Consultants 3.15%
Paramedic Billing Services 3.75%
The low bid for this proposal is Digitech. The Fire Department is currently using EMS Management & Consultants (EMSMC) and is very satisfied with their services. Therefore, the Joliet Fire Department would like to award EMS Management and Consultants the contract.
This graph represents the current 2026 rates.
Sufficient funds exist utilizing the contractual services fund (Org 07001000, Object...
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