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File #: TMP-9684   
Type: Agenda Item Status: Agenda Ready
File created: 3/26/2026 In control: Communication, Technology & Information Systems Committee
On agenda: 4/1/2026 Final action:
Title: Award of Contract to Xerox Business Solutions for Three Year Managed Print Services in the Amount of $349,698.23
Attachments: 1. XBS Proposal Response to RFP2966-0426 for Managed Print Services.pdf
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TO: Communication, Technology & Information Systems Committee

FROM: Chris Sternal, Director of IT

SUBJECT:
title
Award of Contract to Xerox Business Solutions for Three Year Managed Print Services in the Amount of $349,698.23
end

BACKGROUND:
The City operates a fleet of approximately 120 print output devices across all departments. Managed Print Services have been utilized since 2013 to maintain the fleet, provide supplies, and support centralized device management. The most recent renewal of these services with Xerox Business Solutions Midwest (XBS) was approved for the 2025 operating year.

In anticipation of the expiration of the current contract, RFP 2966-0426 was issued for Managed Print Services. Two vendors responded: Xerox Business Solutions Midwest and Marco Technologies. Marco's proposal included a full replacement of the City's entire printer fleet, whereas Xerox recommended replacement of only end-of-life and end-of-service devices, resulting in a more cost-effective and operationally appropriate solution for the City.

CONCLUSION:
After reviewing the proposals submitted, Xerox Business Solutions Midwest offers the most advantageous and fiscally responsible solution. Their targeted replacement strategy avoids unnecessary device turnover while continuing to provide reliable service, automated supply management, proactive fleet monitoring, and strong local support.

Cost Summary - Xerox Proposal


Xerox's proposal ensures continuity of service, meets the City's operational requirements, and prevents unnecessary capital expenditure on device replacements.

Year One (2026) - $122,418.23 (includes MPS fees, anticipated overage fees and one time device replacement costs)
Year Two (2027) - $113,640.00 (includes MPS fees and anticipated overage fees)
Year Three (2028) - $113,640.00 (includes MPS fees and anticipated overage fees)

Section 2-438 of the City of Joliet Code of Ordinances states that purchases whose estimated cost is in excess of twenty-f...

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