TO: Communication, Technology & Information Systems Committee
FROM: Chris Sternal, Director of IT
SUBJECT:
title
Award of Contract to DTS for VUEWorks Asset Management Software Support and Hosting in the amount of $70,000.00
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BACKGROUND:
The city has been using VUEWorks for six years as its official asset management system. This comprehensive system tracks spatial and non-spatial assets, manages service requests, and handles work orders. Since its implementation, VUEWorks has experienced exponential growth, extending its usage to departments such as Public Utilities, Public Works, Information Technology, Community Development, and the Police Department. The city's popular citizen request portal and mobile app, CitizenVUE, are also supported by and integrated with VUEWorks. Over the past year, VUEWorks has continued to evolve, incorporating new features and improvements that enhance its functionality and user experience.
CONCLUSION:
Payment of the annual hosting, maintenance, and technical support fees is necessary to maintain use of this critical software system to manage the assets of the city and to respond to issues reported by residents. Renewing our VUEWorks subscription for 2025 will ensure uninterrupted service and support, allowing us to continue leveraging this essential tool for efficient asset management and responsive citizen service.
Section 2-438 of the City of Joliet Code of Ordinances states that purchases whose estimated cost is in excess of twenty-five thousand dollars ($25,000.00) may be awarded without written specifications or bidding under certain circumstances. Three of these circumstances apply:
(b) Purchases for additions to and repairs and maintenance of equipment owned by the City which may be more efficiently added to, repaired or maintained by a certain person;
(f) Purchases authorized by a concurring two-thirds vote of the Mayor and City Council;
(g) Purchases of professional services.
Sufficient funds exist utilizing th...
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